Privacy Policy
🔐 Privacy Policy – HG Aucamp Prokureur | Client Portal
Effective Date: [Insert Date]
Version: 1.0
HG Aucamp Prokureur ("we", "our", or "the Firm") respects your right to privacy and is committed to protecting the personal information you share with us via our client portal, powered by Invoice Ninja. This policy outlines how we collect, use, and protect your data in compliance with South African law, including the Protection of Personal Information Act (POPIA).
1. What Information We Collect
When you use the client portal, we may collect and store the following information:
Full name and contact details
Billing and payment history
Identity numbers and legal references
Case-related information voluntarily provided
IP address and technical access data
2. How We Use Your Information
We use your information solely to:
Manage client billing and legal administration
Communicate invoices, payment reminders, and statements
Maintain accurate records in terms of legal obligations
Enhance the security and functionality of our portal
3. Legal Basis for Processing
All personal information is processed:
With your explicit consent
For the execution of a legal contract
To comply with legal and regulatory duties
Where justified by legitimate interest (e.g., fraud prevention)
4. Data Storage & Protection
Your data is stored securely via the Invoice Ninja platform and is protected using appropriate encryption and access controls. Only authorised personnel at HG Aucamp Prokureur may access your information, and only as required to deliver services.
5. Confidentiality
As a legal practice, we uphold strict attorney-client confidentiality. Any personal or legal information shared through the portal is treated as private and is never disclosed without your consent or a legal obligation.
6. Third-Party Access
We do not sell, rent, or share your personal data with third parties unless:
Required by law (e.g., court orders, compliance audits)
Necessary for billing services (e.g., payment processors)
With your written consent
7. Your Rights Under POPIA
You may request to:
Access or review the personal information we hold about you
Correct or update your details
Withdraw consent for specific processing activities
Lodge a complaint with the Information Regulator
8. Data Retention
We retain your personal and billing information for the duration of your engagement with the Firm and for a reasonable period thereafter, in line with legal and professional recordkeeping requirements.
9. Cookies and Tracking
We may collect anonymised usage data via browser cookies to improve portal performance and security. You can manage these settings in your browser.
10. Contact Information
For privacy questions or requests, contact:
HG Aucamp Prokureur
📧 admin@hgaucamp.co.za
🌐 https://hgaucamp.co.za